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Terms & Conditions

Last Updated: January 27, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Blue Bolt Home Services website and any related services, communications, or online forms (collectively, the “Site” and “Services”) provided by Blue Bolt Home Services (“Blue Bolt,” “we,” “us,” or “our”).

By using our Site or Services, submitting a request, scheduling service, or communicating with us, you agree to these Terms.

If you do not agree, please do not use our Site or Services.

1. Services and Scope

Blue Bolt provides residential repair and home services, which may include consultations, estimates, scheduling, and service delivery at customer locations. The specific scope of any service is determined by the details of your request and any estimate, invoice, or written agreement we provide.

We may decline or discontinue service at our discretion where permitted by law, including for safety, access, or other operational reasons.

Service Area

Blue Bolt Home Services operates in Texas and provides Services only within the Austin area. Requests outside our service area may be declined or may require alternative arrangements where permitted.

2. Estimates, Pricing, and Changes

Estimates

Any estimate provided (by phone, text, email, in writing, or on-site) is an approximation based on the information available at the time. Final pricing may vary depending on:

  • Actual conditions at the service location

  • Material availability and cost

  • Scope changes requested by you

  • Additional labor required

  • Code requirements or unforeseen complications

Pricing Changes

If additional work is needed beyond the initial estimate, we will make reasonable efforts to notify you and obtain approval before proceeding.

3. Scheduling, Access, and Customer Responsibilities

You agree to:

  • Provide accurate contact and service-location details

  • Ensure reasonable and safe access to the service location

  • Secure pets and maintain a safe environment for technicians

  • Disclose known hazards (electrical issues, mold, pests, structural concerns, etc.)

  • Ensure someone 18+ is available if required for authorization or entry

If access is not available at the scheduled time, the appointment may be canceled or rescheduled and may be subject to a service fee (where permitted by law).

4. Cancellations and Rescheduling

We understand plans change.

You may cancel or reschedule by contacting us using the phone number or email listed on our Site. Depending on scheduling and technician dispatch status, cancellations made on short notice may be subject to a cancellation fee where permitted by law and where disclosed at booking.

5. Payments, Invoicing, and Fees

Payment terms may be provided at booking, on an invoice, or in a written agreement.

You agree to pay all charges associated with approved Services, including applicable taxes and fees. Late payments may be subject to allowable fees, interest, or collections activity consistent with applicable law.

If you dispute a charge, contact us promptly so we can review and attempt to resolve it.

6. Communications and Text Messaging (SMS)

By providing your phone number, submitting a request, or scheduling service, you consent to receive communications from us, including calls and SMS/text messages, which may be delivered using automated technology or third-party providers (such as Twilio).

Message types may include:

  • Appointment confirmations and reminders

  • Service updates and technician arrival notifications

  • Customer support follow-ups

  • Promotional or marketing messages (where permitted)

Opting out: You can opt out of marketing texts at any time by replying STOP. You may still receive non-marketing messages related to an active service request or appointment if allowed by law.

Message and data rates may apply.

7. Website Use and Acceptable Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to disrupt, damage, or interfere with Site functionality

  • Access or attempt to access systems or data you are not authorized to access

  • Submit false or misleading information through our forms

  • Transmit malware or harmful code

We may restrict or terminate access to the Site at any time if we believe misuse has occurred.

8. Third-Party Services and Links

The Site may integrate with or link to third-party tools and services (for example: forms, scheduling, analytics, communications, CRM/workflow platforms). Blue Bolt is not responsible for third-party content, privacy practices, or services.

Your use of third-party sites or services may be governed by their separate terms and policies.

9. Intellectual Property

All content on the Site (including text, graphics, logos, layout, and design) is owned by or licensed to Blue Bolt and is protected by applicable intellectual property laws.

You may view, download, and print content only for personal, non-commercial use related to evaluating or using our Services. You may not reproduce, distribute, or exploit Site content without written permission.

10. Disclaimers

The Site and any information provided through it are offered on an “as is” and “as available” basis.

While we strive for accuracy, we do not guarantee that:

  • The Site will always be available or error-free

  • Content is complete, accurate, or up to date

  • Any defects will be corrected immediately

Any home-service tips or informational content is general in nature and not a substitute for professional evaluation of your specific home conditions.

11. Limitation of Liability

To the maximum extent permitted by law, Blue Bolt and its owners, employees, contractors, or affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services.

To the extent permitted by law, Blue Bolt’s total liability for any claim relating to the Site or Services will not exceed the amount paid by you to Blue Bolt for the specific Services giving rise to the claim.

Some states do not allow certain limitations, so portions of this section may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Blue Bolt and its affiliates, employees, and contractors from claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of:

  • Your misuse of the Site

  • Your violation of these Terms

  • Your violation of any law or third-party rights

13. Privacy

Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use, and share information.

14. Governing Law

These Terms are governed by the laws of the state where Blue Bolt Home Services is headquartered, without regard to conflict-of-laws rules.

Any disputes arising under these Terms will be brought in the appropriate state or federal courts located in that jurisdiction, unless otherwise required by law.

Service Area

Blue Bolt Home Services operates in Texas and provides Services only within the Austin area. Requests outside our service area may be declined or may require alternative arrangements where permitted.

15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page and reflected by the “Last Updated” date above.

Your continued use of the Site or Services after changes are posted means you accept the updated Terms.

16. Contact Us

Questions about these Terms?

Blue Bolt Home Services
Email: mark@bluebolthomeservices.com
Phone: (737) 368-7030

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